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Frequently Asked Questions
We might have a quick answer for you below, if not that's fine too, we can't wait to hear from you!
Which subject should I select?
If you have any feedback for us regarding our products and services, we're always looking to listen and learn from our customers from product designs to how we operate!
My Order: Any queries about your order
Returns: If you wish to return your unused order and it is within your 14 day window OR your product is damaged.
Marketing & PR: If you want to get in touch with us regarding marketing and public relations.
Other: All other queries that do not fit into the other subject titles.
When can I expect a reply?
You can expect a reply from us within 48 hours, depending upon the complexity of the issue this can vary slightly.
Typically, we will have things all sorted out for you and a resolution ready in only 48 hours!